You just ended a volatile phone call with your tenant. You’re fuming over her insistence that she pay the rent only after you made a repair you believed wasn’t needed. This tenant is VERY difficult, you mutter. She’s been difficult before, you remember. But...
As a landlord, as well as coach, trainer and mediator for landlords for over 25 years, I've learned that dealing with tenants and others with whom you do business is often the toughest part of managing real estate. Imagine your tenant John...
The human complexities of being a landlord can be quite a surprise, even for the most seasoned among us. What starts out as a simple communication about rent or a repair can suddenly become a perplexing problem in human relationships. Before you...
If you’re a landlord or property manager who wants to improve relationships with your tenants, reduce stress, and put more money in your pocket, this book is for you. The Good Landlord provides practical, down-to-earth advice to make your tenant relationships work...