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Whatever the issue – how you communicate and resolve problems with your tenants can make a big difference in your success as a landlord. Conventional wisdom says that landlords hold most of the power in the landlord-tenant relationship. But if you’ve ever...

You just ended a volatile phone call with your tenant. You’re fuming over her insistence that she pay the rent only after you made a repair you believed wasn’t needed. This tenant is VERY difficult, you mutter. She’s been difficult before, you remember.   But...

Stated otherwise:  "Speak when you're angry and you'll make the best speech you'll ever regret." -- Ambrose Bierce Timely tips for cooling down when emotions are high! It’s already the 21st of the month and again no rent.  You were patient last month, but this...

As a landlord, as well as coach, trainer and mediator for landlords for over 25 years, I've learned that dealing with tenants and others with whom you do business is often the toughest part of managing real estate. Imagine your tenant John...

Landlords and tenants – A “Charged” relationship? The landlord-tenant relationship concerns shelter, a fundamental human need shared by all.    For landlords, however, shelter can be difficult to provide.   Clashes with tenants over rent levels, repairs, access and eviction are...

The human complexities of being a landlord can be quite a surprise, even for the most seasoned among us.  What starts out as a simple communication about rent or a repair can suddenly become a perplexing problem in human relationships. Before you...

Response to Markovics’ review of: The Good Landlord – A Guide to Making a Profit While Making a Difference Thank you, Shelterforce and Roger Markovics’, for your review of my book, entitled: The Good Landlord – A Guide to Making a...